Dhamakaplay KYC and AML Policy

Dhamakaplay enforces KYC and AML procedures to confirm user identities, prevent fraud, and protect the platform from all forms of financial crime. These measures are the foundation of responsible gaming and user safety on the platform.

• Fair play is maintained across all games and sports betting activities
• User safety is safeguarded through verified account access and document submission controls
• Full transparency is upheld in how accounts are managed and monitored
• Regulatory requirements are met in accordance with applicable Indian laws and licensing obligations
• All users benefit from equal, consistent, and lawful treatment

Every new user registered on Dhamakaplay is required to complete ID verification before accessing the full range of platform features, including deposits, withdrawals, and participation in real-money activity. The following categories of documents may be requested during the verification process:

• Government-issued photo identification, such as a national ID card, passport, or driving licence, to confirm the identity of the account holder
• Proof of current residential address, such as a utility bill, bank statement, or official correspondence issued within the past three months
• Confirmation of ownership of the payment method used for deposits or withdrawals, which may include a bank statement or a screenshot of the payment account
• Additional supporting documentation may be requested in cases where the initial submission requires further review or where enhanced due diligence is applicable

Dhamakaplay maintains a comprehensive set of controls to detect, prevent, and report money laundering and any other form of illegal financial activity on the platform. These measures are applied consistently across all accounts and transactions.

• Continuous transaction monitoring to identify patterns or volumes that fall outside expected user behaviour
• Automated detection systems that flag suspicious activity based on predefined rules and thresholds
• Enhanced due diligence applied to accounts or transactions that present elevated risk indicators
• Detailed review of large transfers or deposits and withdrawals that appear unusual in context
• Risk scoring assigned to accounts based on verified personal data, transaction history, and behavioural patterns
• Screening of all users against international sanctions lists and Politically Exposed Persons (PEP) databases
• Reporting obligations fulfilled by submitting relevant information to competent authorities when legally required

Certain actions are strictly prohibited on Dhamakaplay, as they undermine the integrity of the platform and violate AML and KYC compliance standards. Any user found engaging in the following activities will be subject to immediate enforcement measures.

• Operating multiple accounts or registering under another person’s identity
• Submitting forged, altered, or stolen documents during the ID verification or document submission process
• Using the platform in any manner intended to launder funds or obscure the origin of financial transactions
• Manipulating platform systems, payment flows, or game outcomes through unauthorised means
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that do not belong to the registered account holder
• Providing false or misleading personal data at any stage of registration or verification

Any breach of the KYC or AML policy will result in enforcement action proportionate to the severity and nature of the violation. Consequences may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent regulatory or law enforcement authorities where applicable.

Every registered user is expected to provide accurate, complete, and up-to-date personal data at the time of registration and throughout their time on the platform. Users must complete the ID verification process within the timeframes specified by Dhamakaplay and respond promptly to any request for additional documents or information. All payment methods used for deposits or withdrawals must be owned solely by the registered account holder, with no exceptions permitted. Users are also expected to report any suspicious activity they observe on the platform, including unauthorised access attempts or unusual account behaviour, to the designated support channels without delay. Failure to meet these responsibilities may result in restricted access to platform features until compliance is confirmed.

Dhamakaplay is committed to upholding fair play and full transparency as core operating principles, ensuring that every user can engage on the platform under equal, lawful, and protected conditions. These principles guide all compliance activity and define the platform’s approach to account protection and user safety.

• Adherence to established KYC and AML standards as required by applicable regulatory frameworks in India
• Strict confidentiality and protection of personal data submitted during document submission and verification
• Ongoing transaction monitoring to identify and respond to suspicious activity in a timely manner
• Active prevention of manipulation, collusion, and any other form of unfair behaviour
• Dedicated user support available to address concerns related to account security and compliance
• Shared responsibility between the platform and its users for maintaining a safe and lawful environment
• Equal application of rules, policies, and verification standards to all users without exception